The project correspondence goes through our custom built management system. The system keeps records of all projects and communication history.
Upon placing your order using the above 'order now' button, you will receive an automatic email from our team. This will link you to a questionnaire where you will be able to tell us about the product or service you want to promote. We will then use this information to create your video.
All your projects will be assigned to the same account manager. Your account manager will get to know your team, the projects you submit and will be able to handle your requests in the most time-efficient manner.
By default, we send the final file to you in .mp4 but we can send you the files in almost any format you need- .mov, .flv, .swf, .wmv, .avi etc.